Looking for Help ?
To Log In or Register, navigate to https://wholesale.2guyswithknives.com using your preferred web browser.
Existing Clients: Enter your username and password to log in.
New Clients: Click on “Register” and fill in the required information to create an account.
To update your account information is very simple!
After logging in, go to the “My Account” section to complete your profile details. On the left side, there is a menu with the options Addresses, Payment methods and Account details. Make sure to update them all.
Please contact our support team if you need assistance or encounter any issues.
Reach out to us by
- E-mail: hello@2guyswithknives.com or
- Phone: 778-828-9478
In “Payment methods,” you can add a credit card to pay for future orders.
You can also authorize us to use your credit card for convenience. All you have to do is fill out the Credit Card Authorization form and send it to us signed.
Placing an order is very simple. Just follow these steps:
1. Add to Cart:
Select the desired products and quantities, then click “Add to Cart.”
2. Review Order:
Once all items are in your cart, go to “View Cart” to review your order.
Ensure all quantities and selections are correct.
3. Apply Discounts or Codes:
If you have a discount code or special promotion, apply it at this stage.
4. Proceed to Checkout:
Click “Checkout” to review your shipping details and payment method.
Confirm everything is correct before submitting your order.
To ensure timely deliveries, it’s important to select your preferred delivery day and place your order according to the following
schedule:
Monday Delivery: The PO must be submitted by Friday at 9 am.
Wednesday Delivery: The PO must be submitted by Monday at 9 am.
Friday Delivery: The PO must be submitted by Wednesday at 9 am.
Plan Ahead
You can place your order up to 2 weeks in advance.
Please ensure your order is placed before the cutoff time to ensure your selected delivery day.
This allows us to process and deliver your order on your chosen date.
We deliver to the following areas:
Vancouver, North Vancouver, Burnaby, and Coquitlam:
Free delivery is available for orders of $200 or more.
For orders under $200, a delivery fee of $20 will apply.
Outside of Vancouver, North Vancouver, Burnaby, and Coquitlam:
A delivery fee of $20 applies to all orders, regardless of the order volume.
We strive to accommodate as many locations as possible within our delivery network.
Please contact our support team for confirmation if you’re unsure whether your location is within our delivery area.
Reach out to us by
- E-mail: hello@2guyswithknives.com or
- Phone: 778-828-9478
Yes, there is a minimum order requirement for free delivery:
Inside Vancouver, North Vancouver, Burnaby, or Coquitlam:
Free delivery is available for orders of $200 or more.
For orders under $200, a delivery fee of $20 will apply.
Metro Vancouver except Vancouver, North Vancouver, Burnaby, or Coquitlam :
A delivery fee of $20 applies to all orders, regardless of the order volume.
Please note that these fees are designed to ensure your products’ timely and efficient delivery.
Once your order is processed and dispatched, you will receive an email with tracking information.
You can also track your order directly through the Wholesale Portal under the “Orders” section.
Please contact our support team if you have any issues or do not receive tracking details.
Reach out to us by
- E-mail: hello@2guyswithknives.com or
- Phone: 778-828-9478
Our meals come in round organic containers with a standard lid. If you prefer, we also offer MAP packaging for an additional $0.50 per meal, which extends shelf life.All our products are carefully designed to stay fresh and maintain their quality when stored in the refrigerator.
- Meals and Wraps
- Standard Lid: stays fresh for 5 days
- MAP Packaging: stays fresh for 7 days
- Energy Bites: stay fresh for 14 days
Note: Wraps and Energy Bites should always be refrigerated.
We accept the following payment methods:
Credit/Debit Cards: Visa, MasterCard, and American Express.
Credit Card Authorization (please download and fill out the credit card authorization form for feature purchases.)
Yes, we offer the option to set up recurring orders for regular deliveries. To set up a recurring order, please contact our customer service team.
Reach out to us by
- E-mail: hello@2guyswithknives.com or
- Phone: 778-828-9478
Yes, we offer white labelling and custom labelling services to help your brand stand out.
Please contact our support team to discuss white labelling and custom labels’ options, requirements, and costs.
Reach out to us by
- E-mail: hello@2guyswithknives.com or
- Phone: 778-828-9478
Yes, we provide promotional materials to help you promote our products in your store. These materials include:
Flyers
Posters
Digital assets for social media and websites.
Please contact our marketing team to request these materials or to discuss custom promotional campaigns tailored to your needs.
Reach out to us by karla@2guyswithknives.com.
If you encounter any issues with your order, such as damaged products, incorrect items, or missing deliveries, please contact our support team immediately. We will work with you to resolve the issue promptly, whether it’s arranging a replacement, issuing a refund, or providing a credit for your next order.
Reach out to us by
- E-mail: hello@2guyswithknives.com or
- Phone: 778-828-9478
